Field Notes
Operating notes from the work.
Practical thinking on pricing, payments, and operations for founders and PE-backed teams.
Fractional COO
When does a founder actually need a fractional COO?
The signals that it’s time to bring in senior operational leadership – and the ones that mean you should wait.
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Pricing
Cost-plus pricing is quietly telling your market you’re a commodity
How value-based pricing recovers margin that cost-plus quietly leaves on the table.
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Operations
Building ops that survive the next funding round
What due diligence really looks for in your operational infrastructure.
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Calgary
Calgary’s operator culture has a systems blind spot
Working with founders and PE-backed teams across Alberta and beyond.
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SaaS
Your metrics can’t see your worst handoff
Where operational leverage hides in a scaling SaaS business.
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Payments
Reconciliation is how fast you find out you’re wrong
Why moving money at scale demands reconciliation you can trust.
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